RetailTec Congress

15-16 November 2022
The Westin Warsaw Hotel


The mission of the RetailTec Congress is to support trade in following the constant changes in the retail industry, catalyse its development and help in finding and introducing the necessary innovations to the Polish market. The Congress is a source of inspiration and ideas for industry leaders, a forum for the exchange of experiences and a place to learn about the latest technological solutions and challenges posed by the trade of the future. During the Congress, we will set strategic directions for the operation of the trade sector in Poland, taking into account the trends and challenges that shape this market today. We will pay particular attention to the rapid changes in the ecosystem caused by the pandemic, new strategies for the transforming market, accelerated digitisation of trade, record-breaking growth in e-commerce and trade-related services and the growing importance of pro-ecological activities.

The thematic scope of the Congress is created by the RetailTec Advisory Board, which includes the presidents and members of the management board of key market entities along with representatives of technology companies and advisory institutions. This guarantees the highest substantive level of the event and a wide network of project ambassadors, which allows you to create an environment favouring the conclusion of new alliances and business alliances, implementing new business models, and supporting innovative projects influencing the shape of the retail industry in Poland.

Thematic scope framework:

  • Extensive digitisation of trade and the rapid development of e-commerce
  • New strategies of a transforming market
  • Omnichannel retailing
  • Building customer trust and commitment as well as perfect customer experience (CX)
  • Modern logistics and distribution taking into account the challenges of the last mile
  • Sustainable development and the circular economy in modern trade
  • Modern digital payment systems
  • Innovative technology for retail
  • Cooperation between producers and trade

Video report from The Modern Distribution Congress

Advisory Board

Michał Pieprzny

Co-chairman of the RetailTec Congress Advisory Board, Country Leader, SAS Poland

Renata Juszkiewicz

Co-chairman of the RetailTec Congress Advisory Board, President of the Management Board, POHID

Wojciech Józefowski

Logistics Director, Jerónimo Martins

Agnieszka Kubera

Products Managing Director Products Poland, Accenture

Michał Siwek

Food&Agri International Hub Director, Bank BNP Paribas

Łukasz Turczyński

Global Accounts & SME Market Sales Director, inPost

Damian Zapłata

Chairman of the Board,

Katarzyna Zubrzycka

Head of Merchant and Acquirer CEE Visa

Target audience:

  • Retail chains
  • Retailers
  • Wholesalers and distributors
  • Manufacturers
  • Providers of technological solutions and services for retail
  • Payments/financial services
  • e-commerce
  • Managers and tenants of shopping centers
  • Innovative marketing for retail
  • Logistics and storage
  • Administrative policy makers and analysts

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