Agenda 2022 | RetailTec Congress

Agenda 2022

Agenda RetailTec Congress

15-16 November 2022

Day I
Day II

DAY 1. 15th November 2022

8:30 – 9:00 Registration of Guests, welcome coffee
9:00 – 9:10 The opening of the Congress
9:10 – 9:30 Inauguration of the event and introduction to the event
  • Renata Juszkiewicz, Co-chair of the Program Council of RetailTec Congress
  • Michał Pieprzny, Co-Chairman of the Program Council of RetailTec Congress
9:30 – 9:45 Honorary Guest speech
  • Tomasz Chróstny, President, UOKiK


9:45 – 10:40 Shaping trade development strategies in the new reality Debate:
  • Dynamic changes in the Polish economy and forecasts for the industry for the immediate months
  • How to face the challenges of the reality around us?
  • How can technology enable us to face the current challenges?
  • Effects of the insecure economic situation - forecasts for the immediate months
  • Managing trade networks - challenges and directions of cooperation in the face of a new reality (employment, supply management, ensuring continuity of supplies)
  • A global slowdown of e-trade. How hard does inflation strike e-commerce? How to prepare yourself for the slowdown of the e-commerce market?
  • How to cope with it? - building an active promotion policy and growing advertisement costs
  • A fall in the value of the consumer’s basket
  • Renata Juszkiewicz, President of the Management Board, Polish Organization of Trade and Distribution
  • Agnieszka Kubera, Products Managing Director Poland, Accenture
  • Phd. Adam Manikowski, Vice President of the Management Board of the Żabka Group, Managing Director of Żabka Polska
  • Henryk Orfinger, Chairman of the Supervisory Board, dr Irena Eris S.A.
  • Prof. Konrad Raczkowski, Director of the Center for World Economy, UKSW
  • Maciej Włodarczyk, CEO, Iglotex
  • Piotr Mazurkiewicz, Journalist, Rzeczpospolita
10:40 – 11:25 Trade in the face of the energy crisis Debate
  • Energy restrictions and the specter of continuity threat in the functioning of the business
  • Trade as critical infrastructure. Potential strategies and technological solutions
  • Readiness of trade networks and preventive actions in the face of crisis risk
  • Energy Efficiency Solutions. Adapting and optimizing standards to meet the needs of retail chains
  • Marek Dobies, Board Member, Stowarzyszenie OSDnEE
  • Krzysztof Kośmider, Managing Director, Accenture
  • Maciej Kowalski, Chief Executive Officer, Enefit Polska
  • Marcin Poniatowski, Board Member, Marketing Director, Lewiatan Holding
  • Krzysztof Poznański, Managing Director, Polish Council of Shopping Centers
  • Artur Zawieska, Dyrektor Techniczny, Auchan Polska
  • Sonia Sobczyk-Grygiel, Journalist, Dziennik Gazeta Prawna
11:25 – 11:50 Coffee break


11:50 – 12:00 Digital supply chain - actions based on information received at the right moment Case:
  • Michał Kowalski, Partner, Sigfox Poland
12:00 – 12:45 Transformation, challenges, and threats for the supply chain Debate:
  • De-globalisation of the supply chains and preparing new strategies for its functioning
  • Supply chain management:
    • Supplier as a trade partner
    • How to manage local and foreign supplies
    • Optimization and transparency of processes
    • Risk reduction and improvement of logistic processes
  • Challenges connected with shortage of goods and tools necessary for overcoming disruptions to the FMCG supply chain (reliable data, automated analytics)
  • Product category management and optimization of the choice of assortment in the databases
  • How to shorten the processing time and rebuild broken supply chains?
  • How can innovative products help in strategy optimization?
  • Alternative warehouse options and better optimization of the existing storage space
  • Investments in automated warehouses and new technologies for packing and sending products
  • Grzegorz Dołęga, Supply Chain Development Manager, Lotte Wedel
  • Michał Samborski, Head of Development, Panattoni Development Europe
  • Mateusz Staniszewski, Proxy, Distribution Center Director, Kaufland Polska
  • Jacek Żurowski, Regional Director of Zebra Technologies in Central Europe
  • Piotr Sędziak, Member of the Polish Association of Logistics and Purchasing Managers, PSME Expert, Managing Director, Orbico Supply
12:45 – 13:00 The code (r)evolution in Retail - launching into a new 2D dimension Case:
  • Hanna Walczak, GS1 standards implementation Expert, GS1 Poland
  • Dariusz Jadczak, Retail Manager, GS1 Poland
13:00 – 14:00 Lunch


14:00 – 14:15 Self-scanning - the path to greater customer loyalty and increased sales Case:
  • Simon Geisman, Retail Industry Business Technology Consultant, Zebra Technologies
14:15 – 14:25 Desire, satisfaction. Dopamine, serotonin. Needed, immediately. Briefly and succinctly about the (in) obvious power of instant delivery in e-commerce Case:
  • Wojciech Wiesner, CVO, co-Founder, Xpress Delivery
14:25 – 15:10 E-commerce. Sector challenges and development thanks to the use of technology Debate:
  • Key technology trends in retail in the face of dynamic macroeconomic changes
  • E-commerce live and social commerce - shopping directly in the application
  • Buy now, pay later – development of BNPL
  • Looking for products with the use of images
  • The development of augmented reality and its popularization
  • Further growth of marketplaces
  • The potential of the same day delivery in Poland
  • Building traffic in e-commerce
  • Piotr Hołownia, Country Digital Manager, IKEA
  • Krzysztof Korus, Legal Counsel, Partner, DLK Legal Korus
  • Marek Nowakowski, Business Development Manager, Exorigo-Upos
  • Ewa Starkiewicz, Head of Digital, LEROY MERLIN
  • Michał Przybysz, Chief Digital Officer, E-commerce Director, Board Member, Super-Pharm
  • Kamil Zabadała, Country Manager - Poland, Czech Republic and Slovakia, Infobip
  • Michał Pieprzny, Co-chairman of the RetailTec Congress Advisory Board
15:10 – 15:25 OMNIBUS Directive – promotions and sales in detail
  • How will it look like in practice
  • Changes felt in particular in e-commerce
  • Legal loopholes and adjusting regulations to Polish law
  • Krzysztof Korus, Legal Counsel, Partner, DLK Legal Korus
15:25 – 15:35 AI innovations in pricing Case:
  • Piotr Jastrzębski, Board Member, PricingLAB
15:35 – 16:15 Trends on the e-grocery market in Poland Debate:
  • E-grocery market - food in e-commerce
  • Subscription business model of sales – not only in e-commerce
  • FoodTech - fashion or innovative solution for the retail industry
  • Will the e-grocery industry smooth the way for such a form of sales?
  • Testing the market of q-commerce shopping. Food sales as a growth factor of quick commerce services
Invited speakers:
  • Marcin Dakowski, Managing Director, InPost Fresh
  • Mateusz Kowalczyk, CEO & Co-Founder, Foodsi
  • Arkadiusz Krupicz, Co-founder, Country Manager,
  • Bartek Prokopowicz, Head of Q-commerce, Glovo
  • Marta Strzyżewska, Marketing & eCommerce Director,
  • Michalina Szczepańska Editor in chief, Handel magazine, VFP Communications

DAY 2. 16th November 2022

9:00 – 9:30 Registration of Guests, welcome coffee
9:30 – 9:40 Opening of the Congress


9:40 – 9:55 Closed-loop resources – let’s put recycling to work for you Case:
  • Konrad Robak, Country & Business Development Manager, TOMRA Collection Solutions
9:55 – 10:10 A turning point in the food industry. How sustainable development allows you to build business resilience in unstable times Report:
  • Małgorzata Bojańczyk, Director, Polskie Stowarzyszenie Rolnictwa Zrównoważonego „ASAP”
  • Anna Miazga, Sustainability Manager, Accenture
10:10 – 11:00 Digitalization and sustainable solutions for trade Debate:
  • New trend in e-commerce - charge for carbon footprint meant for eco-projects
  • Ecological benefits = economic and image benefits. How do the networks get involved in pro-environmental activities?
  • Building pro-ecological awareness and behaviors
  • Conscious shopping – development of pro-environmental activities in e-commerce
  • Re-commerce trend – second life and trade in used goods
  • Circular economy
  • Climate neutrality given transformation
  • The potential of the same day delivery in Poland - development of courier networks and the ecological expectations of one-day deliveries
  • Eco-returns
Invited speakers:
  • Magdalena Brzezińska, Director of Corporate Affairs, Group Żywiec
  • Marta Mikliszańska, Head of Group Public Affairs & ESG, Allegro
  • Michał Siwek, Head of International Hub Food & Agri Department, BNP Paribas Bank Poland
  • Łukasz Zembowicz, Board Member, Sales and Marketing Director, DPD Polska
  • Łukasz Stępniak, Editor in Chief, Wiadomości Handlowe


CONSUMER - their experience and safety

11:00 – 11:15 Trends in mobile payments Case:
  • Katarzyna Zubrzycka, Head of Merchant and Acquirer CEE, VISA
11:15 – 12:15 Modern trade and shaping the consumer shopping experience Debate:
  • War’s influence on consumer behaviors
  • Post-purchase activities taken by companies in reply to the changing reality
  • How to meet the expectations of Generation Z, who is the first to actively look for interactive, unique, and digital services as a part of their purchase?
  • Omnichannel and developing new access channels
  • Modern tools for comfortable online payment service in Internet shops and communication with customers
  • How can virtual technologies help in solving real challenges?
  • Customer data platform, building own communication channels and access channels
  • Trade data analysis as a key to building better client experience: personalization of offers, trust building, loyalty programs
  • Andrzej Czarnecki, Director of Retail Network Development Department, Neonet
  • Grzegorz Rogaliński, Chief Executive Officer, Exorigo-Upos
  • Wojciech Wieroński, Expert in the commercial sector, Member of the CIMA Council
  • Marek Złakowski, Digital & Customer Development Director, Jeronimo Martins Poland
  • Katarzyna Zubrzycka, Head of Merchant and Acquirer CEE, VISA
  • Michalina Szczepańska, Editor in chief, Handel magazine, VFP Communications
12:15 – 12:45 Coffee break
12:45 – 13:00 How professional IT tools improve processes in an enterprise Case study:
  • Katarzyna Karbowska, Senior Sales Engineer, SOTI
13:00 – 13:15 Data Helps Manage Disruption in Retail Case:
  • Piotr Miroszewski, Sales Director, Snowflake
13:15 – 13:30 Data security and digital threats Case
  • Błażej Janik, Director of strategic contract execution, Limitless Technologies

EMPLOYEE - creating their experiences

13:30 – 14:20 Employee journey and building employee experience Debate:
  • Managing employee experiences. Employee Experience and Employer Branding
  • Focusing on an employee from a longtime perspective
  • Aiming at the development of employee’s competences
  • Mapping the employee journey and managing their experiences
  • Change of transactional model into a relational model
  • Employer's responsibility
  • Facilitation of work thanks to technological solutions
  • Optimization of store processes and planning work time
  • Keeping employees and growing “war for talents”
Invited speakers:
  • Karolina Cikowska, Country Lead, Upwardly Global
  • Joanna Czuchnowska, HR Director, Media Markt Saturn
  • Kalina Kordalska, Director of the Employee Relations Department, Kaufland
  • Kinga Kurysia, Sub-Editor, Magazyn Rekruter
14:20 - 15:00 Lunch

* Speakers in the process of confirmation
** The organizer reserves the right to change the agenda and to change the venue and date of the event

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